Ricci Hair Co — Beauty Salon in St Albert

Reviews of Ricci Hair Co

• Madison

  Added 2016.04.12

  This is unfortunate, as I work for a construction company. When we fail to deliver, we own up, and do take a margin hit or a loss.
• Brandon

  Added 2015.09.11

  love everyone. especially STACEY!
• Antonio

  Added 2015.06.23

  I would expect the same for the service industry. So tonight, I am disappointed and will not return to Ricci again.
• Isaiah

  Added 2015.05.14

  I had showed my stylist a picture of a dark brown colour with very few low lights. We were in agreement of the look I was going for. Unfortunately, the end result was a black base with dark blond streaks all around. My stylist and I discussed that this was not as per the picture and her manager offered a re-do for another day for a 2-hour colour. Considering I had showed a specific picture, it was not delivered, and a re-do was going to cost me an extra 2 hours, I asked for a 50% discount. A $30 dollar off was offered by her manager, and when they could not be flexible, the manager said I could just pay for the $50 cut. He was polite, but from his handling of this situation, I gather that the customer is not his and the company's first priority, instead it is profitability. It also meant that they did not care if I did not return to this salon ever again.
• Jack

  Added 2014.04.22

  I have been a Ricci Jasper Ave customer for years and it is exceptional. Tonight I tried Ricci in St. Albert as I recently moved. Unfortunately it was not a good experience.